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In the latest update patch of PlayStation®4 NARUTO SHIPPUDEN: Ultimate NinjaSTORM 4 ROAD TO BORUTO, certain playable characters have been re-locked when the patch is applied. Currently, we are preparing an update patch to fix this problem, but for players who would like to re-unlock the characters, please try the following method.
We sincerely apologize for any inconvenience caused.
Regarding the release of the update patch, an announcement will be made as soon as the release date is confirmed, so please keep a lookout for the latest information.
Thank you for your continued support for NARUTO SHIPPUDEN: Ultimate Ninja STORM 4 ROAD TO BORUTO. BANDAI NAMCO Entertainment Inc.