If you want to return any item, you have 14 days to contact us, counting from the date you received your order. To return items, please contact us via the form or by our email at firstname.lastname@example.org.
Our customer service will advise you on how to proceed:
Our Customer Service team will make every effort to reimburse you within 14 business days of receiving the returned goods (because of bank processing times, you may have to wait a few days before the refund appears in your account).
We recommend retaining your proof of return until the refund has been issued.