Pre-order your copy of Scarlet Nexus now!
“More fun for everyone” is our motto, so we are proud to offer international delivery for our customers and fans in Southeast Asia!
Please find the full list of countries: Singapore, Malaysia, Thailand, Indonesia, Philippines.
Please note that delivery to mountainous or island destinations may have some restrictions, and delivery fees may vary from those displayed. We operate a transparent policy regarding delivery times, fees and zones with extra fees. We will send you an email with details that apply to your specific order.
Mistakes happen and plans can change, we get it.
Simply contact our Customer Service who will advise you on how to proceed based on the status of your order.
If you want to change your delivery method, please cancel your order and place the order again with the desired one.
Depending on your delivery option and area, your package will arrive next day to six days after ordering.
As soon as your item is shipped (up to three days after ordering), you will receive a confirmation email with all the information you need to track your package (tracking reference and link to carrier’s website).
We are proud to offer free delivery options for orders over $$$ to Singapore, Malaysia, Thailand, Indonesia and Philippines
Within 72 hours of ordering, you will receive a shipping confirmation email containing all the information you need to track the package on the carrier’s website.
We understand, but unfortunately we cannot guarantee a precise time or date for your delivery.
You can check the status of your order at any time in your account under “Your Orders”.
As soon as your item is shipped (up to three days after ordering), you will receive a confirmation email with all the information you need to track your package (tracking reference and link to carrier’s website once available).
If you have any concerns or questions, please contact our Customer Service who will be happy to assist you.